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Lufthansa Refund Policy

Lufthansa's refund policy is designed to accommodate various ticket types and circumstances. Here’s an overview:

General Refund Policy

1. Refundable Tickets:

   • Passengers can cancel their refundable tickets and receive a full refund without any penalties.
   • It's important to verify the specific terms associated with your ticket at the time of purchase.

2. Non-Refundable Tickets:

   • For non-refundable tickets, cancellations may incur fees. Typically, you may receive a partial refund or travel credit instead.
   • The exact refund amount and fees depend on the fare conditions linked to your ticket.

3. Cancellation Fees:

   • Fees vary based on the ticket type and fare rules. Check these details at the time of booking for clarity.

Special Situations

1. Flight Cancellations by Lufthansa:

   • If Lufthansa cancels your flight, you are entitled to a full refund or the option to rebook without any fees.

2. Medical Emergencies:

   • If you face a serious illness or emergency, you may be able to request a waiver for cancellation fees, but documentation may be required.

How to Request a Refund

• Online: You can initiate a refund request through the Lufthansa website or mobile app.
• Customer Service: For assistance, contact Lufthansa at +1-866-838-4934. They can guide you through the refund process.

Important Considerations

• Always read the specific fare rules associated with your ticket to understand the refund conditions.
• Policies may be subject to change, so stay updated on any modifications, especially during travel disruptions.

For the most accurate and up-to-date information regarding refunds, visit Lufthansa’s official website or call customer service at +1-866-838-4934.